Brief introduction from your instructor, and identity statement.

Review the history of ideas on gender, how these ideas impact us all, and understand some key terms that can boost your understanding of gender diversity.

Learn how allyship is critical for supporting trans & gender-diverse communities, review some common limiting beliefs that can be a barrier to progress, and discuss the important principles underlying allyship.

This lesson will help you identify what phrases or terms to AVOID and why, as well as review some common faux pas around the coming out process and engaging with trans and gender diverse people. We’ll finish with answering some frequently-asked-questions about the ever-present discussion of what NOT to say or do, so you won’t feel confused or hesitant anymore!

This final volume of the essentials course reviews everything you want and need know about gender-neutral language, using pronouns & name correctly, and go over how to recover when you make a mistake.

This course will review inclusive practices for intake & registration forms, and help you critically approach how you collect client data about gender, sexuality, and other demographics in your registration forms.

In this course we will:

• Discuss how easily things can go wrong when considering bathroom access

• Go over what not to do, and why

• Review some best practices for bathroom inclusivity

• Discuss how to troubleshoot bathroom access at your facility if it’s not intuitive

• Review advocacy to building management (if needed)

• Template in downloads

In this lesson, we'll:

Use a case study/scenario to demonstrate how and where problems can occur at the level of front desk staff

Discuss how these problems can impact your practice and the well-being of clients served

Preview options for policies & procedures at your practice with regard to:

• Initial interactions at reception

• The waiting room

• Collecting/sharing patient name/pronoun to clinical staff

• Phone calls

• Preventing potential problems/conflicts by setting the tone through the environment

In this lesson, we're going to cover:

• Basic principles of marketing, goals of a website or online listing page

• Effective ways to signal inclusivity and competency on your practice website

• Options for each page - home page, about, services, resources, blogging, backlinks, FAQ page, and how to use pops of pride effectively